We know you want your items as soon as possible. We start producing your order within 24 hours. When your order ships, you will receive an email with your tracking information (please check your spam folder). Orders typically arrive within 5-10 business days.Â
TEAM STORE ORDERS
If you are local to the Las Vegas Valley, your team has two options. The team can choose to have all items shipped directly to families (see shipping information and rates), or they can choose to save on shipping by picking up all items and distributing to families themselves. Please reach out to your team manager or questions@puckandpen.com if you have questions.
SHIPPING RATES
$4.85 Free shipping for orders over $75
Please Note: Carrier related delays are out of our control and we are unable to offer refunds for any orders that arrive late due to delays from the carrier. Please be aware that carrier delivery times can be affected due to weather, seasonally high volume, etc. If your order is experiencing a longer than usual delivery time, please e-mail us at questions@puckandpen.com and we'll be happy to look into it for you.Â
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